STAFF at a nursing home were praised for being caring and kind by a Care Quality Commission inspector.
Fieldgate Nursing Home, in Horndean, was rated as good on four of the five criteria looked at by the CQC.
The watchdog found the home was ‘Good for being safe, effective, responsive and caring.’ It was rated ‘requires improvement for being well-led.’
In the report, it said: ‘We saw staff treated people with kindness and consideration.
‘Staff spoke to people in a kind and sympathetic manner and also engaged in general conversation with people, often making them laugh.’
It added: ‘Care workers respected people’s daily choices about their personal care routines and how they wanted to spend their time.’
The nursing home, on Portsmouth Road, cares for 33 people who require personal care.
The inspector found:
n The provider had safeguarding and whistleblowing policies and procedures in place to help keep people safe.
n There were enough suitably qualified and skilled staff deployed to support and meet the needs of the people living in the home.
n People were supported to maintain good health and wellbeing while living at the home.
People living at the home also gave good feedback.
One of them said: ‘The staff are well trained they know how to care for me properly,’ while another added: ‘When the staff give me personal care, they are very gentle.
‘I feel quite safe.’