Sky confirms what has caused internet to go down in Portsmouth area for thousands of people
![Sky customers could be without broadband while cables are repaired](https://www.portsmouth.co.uk/webimg/legacy_oak_106399698.jpg?crop=3:2,smart&width=640&quality=65&enable=upscale)
![Sky customers could be without broadband while cables are repaired](/img/placeholder.png)
PROBLEMS that have left thousands of people without internet access in Portsmouth and across the area were caused by damage to cables, and not by a fault, Sky has confirmed.
Damage was caused to a cable near the A27, affecting people across Portsmouth, Cosham, Gosport, Havant, Hayling Island and Bedhampton.
Sky had already identified the issue as being a cable issue, with engineers arriving in the early hours of this morning to fix the problem.
Sky believe that the problem has been '˜largely resolved' with engineers working on getting remaining people back online.
The company has apologised for the inconvenience caused to customers.