TSB Hayling Island branch to close as part of national restructuring programme

TSB’s Hayling Island branch is to close as part of the banking giant’s three year restructuring programme.
TSB has taken the decision to close its Hayling Island branch due to an increasing number of customers moving to online banking.TSB has taken the decision to close its Hayling Island branch due to an increasing number of customers moving to online banking.
TSB has taken the decision to close its Hayling Island branch due to an increasing number of customers moving to online banking.

The Elm Grove branch is to close along with other high street branches across the region including outlets in Petersfield and Winchester.

The banks are three of 164 branches set to close with around 900 jobs set to be lost.

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Leading representatives from TSB have cited the closures as necessary due to a significant shift in customer behaviour, including a reduction in the number of customers using high street branches with many people now using online banking.

TSB chief executive, Debbie Crosbie, said: ‘Closing any of our branches is never an easy decision, but our customers are banking differently – with a marked shift to digital banking.

‘We are reshaping our business to transform the customer experience and set us up for the future. This means having the right balance between branches on the high street and our digital platforms, enabling us to offer the very best experience for our personal and business customers across the UK.

‘We remain committed to our branch network and will retain one of the largest in the UK.’

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Current customers have been reassured the vast majority of people will still have access to a nearby bank with branches earmarked for closure selected to ensure 94 per cent of TSB customers remain within 20 minutes travel time of a local branch,

TSB has also pledged to further develop its partnership with the Post Office to enable customers to deposit and withdraw cash.

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