Stagecoach South has prohibited the use of streaming sites such as YouTube and Spotify, in a bid to clamp down on the amount of bandwidth certain passengers are accessing.
The company says this will allow all passengers to use the internet.
In a tweet, Stagecoach South said: ‘We introduced limits to wifi restricting streaming sites, such as Youtube and Spotify. This is to stop people using a large amount of bandwidth so some customers couldn’t use our wifi.
‘As this is a recent change, we are monitoring it closely & will take your feedback on board.’
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A spokeswoman from Stagecoach South said: ‘We have introduced a fair use policy limiting passengers to 100mb per day – which puts a cap on video and music streaming.
‘It gives an overall bad experience for passengers who get on the bus later than others.’