South Western Railway strikes: Compensation package announced following December walk-outs

Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now
South Western Railway has announced its compensation package for passengers who were affected by strike action in December.

Members of the Rail, Maritime and Transport (RMT) Workers Union walked out for 27 days in a row over the future of guards on trains.

The company is introducing new trains which will allow doors to be operated by drivers instead of guards, but the union say this is unsafe.

Hide Ad
Hide Ad

About 600,000 passenger journeys were disrupted each day during the strikes.

Hundreds of thousands of rail passengers faced travel misery during a series of strikes in the long-running dispute over guards on trains. Picture: Luke Powell/PA WireHundreds of thousands of rail passengers faced travel misery during a series of strikes in the long-running dispute over guards on trains. Picture: Luke Powell/PA Wire
Hundreds of thousands of rail passengers faced travel misery during a series of strikes in the long-running dispute over guards on trains. Picture: Luke Powell/PA Wire

Last month staff voted to hold more strike action but have not announced any dates yet.

Today South Western Railway announced five days of travel would be paid as compensation to season ticket holders and passengers who travelled frequently during the strikes.

The company said season-ticket holders would be contacted directly, but those with other tickets – including weekly and daily travel – will need to apply for compensation.

Hide Ad
Hide Ad
Read More
South Western passengers set for more railway woe in 2020
Photo: Victoria Jones/PA WirePhoto: Victoria Jones/PA Wire
Photo: Victoria Jones/PA Wire

A message on the SWR website said: ‘During the December 2019 strikes we did our utmost to keep passengers moving and carried over 80 per cent of the number of passengers we normally would have done at this time of year.

‘However, having listened to customer feedback, and given the duration and intensity of the strike, we are now offering additional compensation, over and above the normal delay repay arrangements.’

The company operates routes between London Waterloo and Portsmouth, as well as to Reading, Bristol, Exeter and Weymouth.

Related topics:

Comment Guidelines

National World encourages reader discussion on our stories. User feedback, insights and back-and-forth exchanges add a rich layer of context to reporting. Please review our Community Guidelines before commenting.