Fareham firm launches digital reception books for luxury care group

Cinnamon Care Collection, which runs luxury care homes and retirement developments nationwide, has adopted the e-Reception Book, created by software agency MediaBase Direct (MBD).

The iPad-based solution replaces paper-based books for visitors, team members and contractors. It is easily installed, customisable and GDPR compliant.

The e-Reception Book streamlines the check-in process and is now being used by thousands of sites and is the UK’s fastest Cloud visitor management solution.

Rob Burcher, head of support services at Cinnamon Care Collection, said: ‘I wouldn’t hesitate to recommend the system to other care home groups.

‘It has been a real revelation to us and has transformed the way our signing-in process operates.

‘As you can imagine with Covid we needed to strengthen our workplace risk processes – our reception area is an exceptionally busy place.

‘All arrivals use the system to check-in and out, so in an instant the building capacity is always up to date.

‘All visitors are also reminded of our fire, health and safety regulations.’

The book was devised by MBD, which has offices at Lancaster Court in Fareham and in Chiswick, London.

The firm has been delivering digital and data solutions for more than 25 years and one of the longest serving members of the DMA, the world’s leading data authority.

MBD head of sales Mike Gainey said: ‘Our e-Reception Book is indispensable for CQC members to meet with their strict Covid-workplace policy.

‘It’s important to accurately know who is in the building at any time, especially to support any Government contact tracing efforts.

SEE ALSO: Portsmouth's Spinnaker Tower gets a paint job as Emirates sponsorship deal comes to an end

‘All data adheres with GDPR compliance and is wholly CQC Inspector friendly.

‘The solution is easy to install, fully-customisable to make it fit exactly with our clients’ branding and is the UK’s fastest Cloud visitor management solution.’

Rob said the switch has helped them cope with increased regulations.

He said: ‘The e-Reception Book ticks every box for our group – data protection laws, fire regulations, KLOE feedback and visitor monitoring – plus it is also much more affordable than other systems on the market.’

A message from the Editor, Mark Waldron

The News is more reliant than ever on you taking out a digital subscription to support our journalism.

You can subscribe here for unlimited access to Portsmouth news online - as well as our new Puzzles section.