Outlet centre and retail park promote campaign

Gunwharf Quays and Ocean Retail Park have signed up to support the nationwide initiative, which aims to recognise and understand the challenges customers with disabilities may face. 

Gunwharf Quays will be offering a quiet hour between 10am and 11am, where music inside the centre will be turned off and lights will be dimmed to a lower level. Stores will also offer clearer paths between stock displays making it easier for disabled visitors to move around.

Yvonne Clay, senior marketing manager, said: '˜Our staff have also received training for us to better understand how we can be helpful, and how we can become more confident and inclusive when interacting with disabled customers.' 

Donna Springall, asset manager at The Crown Estate, owners of Ocean Retail Park, said: '˜We are pleased to be part of such an inspiring and thought-provoking campaign.'