Virgin TV down for customers in Portsmouth

VIRGIN TV is down for customers across the city this evening.
By Matthew Mohan-Hickson
Published 23rd Feb 2020, 18:32 BST
Updated 23rd Feb 2020, 18:32 BST
Virgin TV is down in Portsmouth.Virgin TV is down in Portsmouth.
Virgin TV is down in Portsmouth.

Residents in Portsmouth have been experiencing picture issues throughout the afternoon.

The issue first began to affect customers during the first half of England vs Ireland Six Nations match which kicked off at 3pm.

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Customers have reported issues with pixilation affecting the picture on TVs.

Virgin say that they are working to fix the issue.

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In a statement on Twitter, the company wrote: ‘We know some customers in the areas of Basildon, Croydon, Coshamn, Poole and Southampton are experiencing broadcast TV issues such as pixilation.

‘We understand your frustration and we’re sorry.

‘Our teams are working to fix the problem as quickly as possible.

‘This isn’t affecting broadband services so online TV and streaming services will still work but we hope to have everything back up and running soon.'

The issue comes ahead of the Love Island final which will air on ITV2 at 9pm.

Related topics:PortsmouthResidentsIrelandEnglandTwitterSix Nations

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