Here's what Virgin Media have said about TV outage in the Portsmouth area

PORTSMOUTH residents have been hit by TV issues today.
By Matthew Mohan-Hickson
Published 23rd Feb 2020, 19:39 GMT
Updated 24th Feb 2020, 09:43 GMT
Virgin TV has been down in Portsmouth. Picture: Katie Collins/PA WireVirgin TV has been down in Portsmouth. Picture: Katie Collins/PA Wire
Virgin TV has been down in Portsmouth. Picture: Katie Collins/PA Wire

Virgin Media customers have experienced picture outages and other problems.

The issue first started to affect people after 3pm during the first half of the Six Nations rugby.

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Portsmouth’s own Demi Jones is set to compete in the final of Love Island tonight – so many residents will be planning on tuning in to watch it.

What have Virgin Media said about the TV outage?

Here’s the company’s full statement:

Posting on social media Virgin Media wrote: ‘We know some customers in the areas of Basildon, Croydon, Coshamn, Poole and Southampton are experiencing broadcast TV issues such as pixilation.

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Virgin Media apologises for TV outage - and confirms problem is fixed

‘We understand your frustration and we’re sorry.

‘Our teams are working to fix the problem as quickly as possible.

‘This isn’t affecting broadband services so online TV and streaming services will still work but we hope to have everything back up and running soon.'

Have you been affected by the TV outage? Let us know in the comments below.

Related topics:Virgin MediaPortsmouthSix NationsDemi Jones

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