Whiteley telecoms firm Onecom acquires company with more than 5,000 customers

A TELECOMS firm in Whiteley has taken on thousands of customers as it buys another major telephone services company.

Thursday, 4th March 2021, 4:34 pm

Onecom, based in Solent Business Park, has bought 9 Retail and 9 Partners, which have more than 5,000 customers and 450 reseller partners.

Onecom has now made four acquisitions across the sector since it secured investment from private equity firm LDC in 2019.

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Mick Flick, CEO of Onecom in Whiteley.

Martin Flick, Onecom CEO, said: ‘This is a highly significant strategic acquisition for Onecom Group, strengthening our portfolio and further diversifying our revenue streams by adding a large non-mobile telephony provider and a fantastic channel partner community as a new route to market in one move.

‘Both our direct and indirect sales teams now have the combined benefit of huge management experience, access to an unrivalled portfolio of complementary products and services, and market leading billing, online management and support capabilities.

‘For the Onecom team to have made two such important acquisitions in such a short space of time, and during the pandemic, is testament to the strength of our team and our ability to drive growth and consolidation in this competitive market, with strong support from our investment partners LDC.

‘Both our direct and indirect sales teams now have the combined benefit of huge management experience, access to an unrivalled portfolio of complementary products and services, and market leading billing, online management and support capabilities.’

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The company’s new assets had formed part of Stroud-based telecoms business 9 Group.

9 Retail and 9 Partners will retain their branding and continue to trade separately.

James Palmer, CEO of 9 Group, said: ‘Onecom and 9 Group are a perfect marriage, sharing a like-minded culture focused on enjoying our work and striving for excellence in everything we do.

‘I am excited about bringing our two businesses together and working with the Onecom team so that customers and partners across the board benefit from new opportunities of scale and increased capability.’

Onecom offers a range of broadband, cloud telephony, and contact centre services.

A message from the Editor, Mark Waldron

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