Coronavirus: How Sky and Virgin customers can pause their Sky Sports subscription during coronavirus outbreak

THE coronavirus outbreak has caused havoc in the sporting world.
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English football has been postponed until at least April 30, while Euro 2020 has been delayed until 2021 as has the Tokyo Olympics.

Many other events have been cancelled or pushed back due to the pandemic.

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If you are a Sky Sports subscriber – either with Sky or Virgin – you now have been left with a drought of live sports to watch.

General view outside Fratton Park. Picture: Naomi Baker/Getty ImagesGeneral view outside Fratton Park. Picture: Naomi Baker/Getty Images
General view outside Fratton Park. Picture: Naomi Baker/Getty Images
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For those wondering if you are able to pause your subscription during the outbreak, here’s what you need to know:

Can you pause Sky Sports subscription?

Due to the coronavirus pandemic and the effect it is having on the sports world, Sky have announced that you can pause your subscription until live sports return.

What happens if you pause?

On Sky’s website it says:

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- Your Sports subscription payment will be paused until the action resumes

- Your Sky Sports channels plus your recordings will remain available

If you are a Virgin customer you will also still be able to watch Sky Sports channels while your subscription is paused.

And when the live action resumes so will your Sky Sports subscription.

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How can you pause it if you are a Sky or Virgin customer?

For those who have Sky TV, then you can pause your subscription by filling out a form on Sky’s website.

While Virgin customer scan also pause their Sky Sports subscription.

On its website the company says: ‘We’ll make this change as soon as possible, if we need anything from you we’ll get in touch, there’s no need to call us.

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‘Just so you know, you don’t need to do anything once live sport resumes, we’ll restart your payments automatically.

‘Thank you for your patience and consideration during this time.’

Coronavirus: the facts

What is coronavirus?

Covid-19 is a respiratory illness that can affect lungs and airways. It is caused by a virus called coronavirus.

What caused coronavirus?

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The outbreak started in Wuhan in China in December 2019 and it is thought that the virus, like others of its kind, has come from animals.

How is it spread?

As this is such a new illness, experts still aren’t sure how it is spread. But similar viruses are spread in cough droplets. Therefore covering your nose and mouth when sneezing and coughing, and disposing of used tissues straight away is advised. Viruses like coronavirus cannot live outside the body for very long.

What are the symptoms?

The NHS states that the symptoms are: a dry cough, high temperature and shortness of breath - but these symptoms do not necessarily mean you have the illness. Look out for flu-like symptoms, such as aches and pains, nasal congestion, runny nose and a sore throat. It’s important to remember that some people may become infected but won’t develop any symptoms or feel unwell.

What precautions can be taken?

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Washing your hands with soap and water thoroughly. The NHS also advises to cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze; put used tissues in the bin immediately and try to avoid close contact with people who are unwell. Also avoiding touching eyes, nose and mouth unless your hands are clean.

Sources: World Health Organisation and NHS

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