Portsmouth unveil refund policy for scrapped Fratton Park fixtures

Pompey season-ticket holders are to be refunded for this season’s scrapped Fratton Park matches.
Pompey season-ticket holders are to be offered refunds - with three options tabled. Picture: Graham Hunt/ProSportsImages/PinPPompey season-ticket holders are to be offered refunds - with three options tabled. Picture: Graham Hunt/ProSportsImages/PinP
Pompey season-ticket holders are to be offered refunds - with three options tabled. Picture: Graham Hunt/ProSportsImages/PinP

Tuesday’s decision to curtail the 2019-20 League One campaign ensures the four remaining home fixtures will now not be played.

As a result, the Blues have today announced that supporters will be returned 4/23 of the cost of their season ticket.

Hide Ad
Hide Ad

In terms of how they receive this payment, Pompey are offering three options.

Those fans affected can request a credit to be used when purchasing future season tickets of match-day tickets – or opt to have the money returned to their bank account.

The final choice centres on donating the money to the club during the current climate, with coronavirus hitting clubs hard financially.

In a club statement, chief commercial officer, Anna Mitchell, said: ‘We would like to thank all our fans for their patience and understanding while we have waited for official confirmation on how the season would end.

Hide Ad
Hide Ad

‘It is only right that we allow supporters to be reimbursed for matches that did not ultimately take place – either with a refund or a credit that can be used for future purchases.

‘However, we have also been overwhelmed and humbled by the number of supporters who have been in touch with us to say they would prefer for their money to remain with the club during this challenging economic period.

‘This is a generous and welcome offer at a time when the club’s income streams have been severely affected, but we also fully understand that many of our supporters will also have been severely affected by the coronavirus pandemic.

‘After listening and taking on board the views of the Tony Goodall Fans’ Conference, and confirming with both the main and H&A boards, we are confident that the options detailed below tick the boxes of all of our amazing fans.’

Hide Ad
Hide Ad

Information on how supporters can select their favoured refund option will be announced soon.

A message from the Editor

Thank you for reading this story on portsmouth.co.uk. While I have your attention, I also have an important request to make of you.

With the coronavirus lockdown having a major impact on many of our advertisers - and consequently the revenue we receive - we are more reliant than ever on you taking out a digital subscription.

Subscribe to portsmouth.co.uk and enjoy unlimited access to local news and information online and on our app. With a digital subscription, you can read more than 5 articles, see fewer ads, enjoy faster load times, and get access to exclusive newsletters and content. Visit our Subscription page now to sign up.

Hide Ad
Hide Ad

Our journalism costs money and we rely on advertising, print and digital revenues to help to support them. By supporting us, we are able to support you in providing trusted, fact-checked content for this website.