Portsmouth unveil refund policy for scrapped Fratton Park fixtures
Tuesday’s decision to curtail the 2019-20 League One campaign ensures the four remaining home fixtures will now not be played.
As a result, the Blues have today announced that supporters will be returned 4/23 of the cost of their season ticket.
In terms of how they receive this payment, Pompey are offering three options.
Those fans affected can request a credit to be used when purchasing future season tickets of match-day tickets – or opt to have the money returned to their bank account.
The final choice centres on donating the money to the club during the current climate, with coronavirus hitting clubs hard financially.
In a club statement, chief commercial officer, Anna Mitchell, said: ‘We would like to thank all our fans for their patience and understanding while we have waited for official confirmation on how the season would end.
‘It is only right that we allow supporters to be reimbursed for matches that did not ultimately take place – either with a refund or a credit that can be used for future purchases.
‘However, we have also been overwhelmed and humbled by the number of supporters who have been in touch with us to say they would prefer for their money to remain with the club during this challenging economic period.
‘This is a generous and welcome offer at a time when the club’s income streams have been severely affected, but we also fully understand that many of our supporters will also have been severely affected by the coronavirus pandemic.
‘After listening and taking on board the views of the Tony Goodall Fans’ Conference, and confirming with both the main and H&A boards, we are confident that the options detailed below tick the boxes of all of our amazing fans.’
Information on how supporters can select their favoured refund option will be announced soon.
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